What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
Confidentiality
We are not responsible for the privacy practices or content of any third-party websites that are not owned or controlled by Ignition Advisory, including those linked through our website.
Making a complaint
If you are not satisfied with our response, please contact us at info@ignitionadvisory.co.uk, providing full details of your concerns.
We will acknowledge your complaint, review the matter thoroughly, and investigate whether the appropriate procedures have been followed. We will then respond with our findings and any proposed resolution.
We aim to complete this process within 15 working days of receiving your complaint; however, in some cases, it may take longer. If so, we will keep you informed of any delays.
If you remain dissatisfied with our response, you may contact us again to request a further review.